Hikma
Getting startedFirst time school setup

Set up the school profile

Fill in your school's name, contact details, logo, and social links.

The school profile holds the details that identify your school across the platform — its name, contact information, logo, and social links. Set it up early so documents, portals, and communications show the right information.

Who this is for

Administrators completing the school's basic information.

Steps

Open the School Info settings

Go to Settings → School and open the School Info tab.

The school profile: identity, contact, logo, and social links.

Fill in the school details

Complete the fields below, then save.

FieldNotes
NameThe school's display name.
EmailThe school's contact email.
Phone numberThe school's contact phone, with country code.
Country / City / AddressThe school's written location.
Map pinDrop a pin on the map beside the address and save it. This is the location transport routing uses. The written address alone is not enough.
School logoAn image used across the platform and on documents.
Facebook / Instagram / WhatsAppOptional links to the school's social channels.

Save the profile

Save your changes. The updated details apply across the platform.

Set the map pin before you build bus routes

The pin becomes the school stop on every route — the end of a pickup route and the start of a dropoff route. Without it, the road line does not run to or from the school, and suggested times and optimized order leave the school out. Save the pin before you create routes. If a route already exists, open its school stop and save it so the pin is copied onto the route. See Build routes and stops.

Tip

The logo and name appear on generated documents and on the people portals — keep them accurate and up to date.

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